Effective Date: August 8, 2024
Welcome to Great Marketing! As a dedicated marketing agency, we are committed to delivering high-quality marketing services and ensuring a smooth experience for our clients. This Fulfillment Policy outlines how we manage service delivery to keep you informed and satisfied.
1. Service Description
We provide a range of marketing services including digital marketing, social media management, SEO optimization, etc. Each service is described in detail on our website to help you make informed decisions. Please review the service descriptions carefully to ensure they meet your needs.
2. Pricing and Currency
All service prices displayed on our website are in USD and include applicable taxes. We accept payments in USD Currency only via secure payment processing systems.
3. Order Processing
Service Confirmation: After purchasing a service, you will receive a confirmation email with details of your order and a summary of the agreed-upon services.
Project Kickoff: Services will commence as outlined in the confirmation email. The start date will be agreed upon with you during the onboarding process.
4. Service Delivery
Delivery Time: The timeline for delivering services will vary based on the complexity and scope of the project. We will provide an estimated completion date and keep you updated on progress.
Revisions and Adjustments: Any revisions or additional requests should be communicated promptly. We offer [Insert Number] rounds of revisions as part of our service agreement.
5. Client Communication
Project Updates: We will provide regular updates on the status of your project. Communication will be conducted through Google Mail, Asana and Slack.
Feedback and Approvals: Timely feedback is essential for the successful completion of services. We will seek your approval on key deliverables and milestones.
6. Cancellation and Refunds
Cancellation Policy: If you need to cancel a service, please notify us at least 14 days before the scheduled start date. Cancellations made after this period may incur charges.
Refund Policy: Refunds are considered on a case-by-case basis. If you are dissatisfied with our services, please contact our customer support team to discuss your concerns.
7. Customer Support
For any questions, concerns, or support related to our services, please contact our customer support team at marketing@greatmarketing.ai. We are here to assist you and ensure a successful partnership.
8. Changes to Policy
We may update this Fulfillment Policy periodically. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.
Thank you for choosing Great Marketing. We appreciate your business and look forward to working with you!
Contact Information:
Great Marketing
La Mirada, CA, United States